Here are some frequently asked questions about Home Care Solutions of St. Louis and the services we provide. Have a question that’s not listed here? Contact us and a member of our team will be in touch with you — we are here to help!
Who does Home Care Solutions of St. Louis serve?
Our Home Care Solutions of St. Louis caregivers provide services to people who are frail; elderly; housebound; terminally, chronically or acutely ill; physically or mentally challenged; recently discharged from hospital; family caregivers; and accident victims.
Our services are available to private citizens and a wide range of agencies, institutes, corporations, groups and governments.
Where does Home Care Solutions of St. Louis serve?
We service St. Louis City, St. Louis County and north/northeastern Jefferson County (including High Ridge, Arnold and Imperial). If a need arises, we will strive to accommodate anyone who requires service outside this geographical area.
How are costs determined?
We charge a variable rate based on the type of service needed, when it is provided and where it is delivered. There are no costs for "non-medical" assessments. In some situations, mileage fees are applicable. Costs are worked out and discussed with clients prior to commencement of service.
Is the cost for Home Care Solutions of St. Louis services covered by my health plan?
Depending on your coverage and the services required, some of the costs may be covered by your health plan. Many long-term care insurance policies will reimburse for home care services. A veteran or the surviving spouse of a veteran may qualify for funds from Veteran's Benefits.
Can I pick the Home Care Solutions of St. Louis services I want?
Yes, you can pick and choose the services that you want. We will make recommendations based on a non-medical assessment, which allows us to determine clients' functioning capabilities, identify their needs and determine what services will help them maintain optimum independence.
Are Home Care Solutions of St. Louis employees insured and bonded?
Yes, all of our team members are screened so that they can be bonded and insured. To ensure the highest quality of care, Home Care Solutions of St. Louis is dedicated to employing the best team. We conduct rigorous screening programs and background checks as part of our recruitment and credentialing.
Do I get to pick my Home Care Solutions of St. Louis caregiver?
Yes, if you do not like the match we made, you can help us in finding a better caregiver match.
Are your employees trained?
Yes, most of our employees have specific training in a health discipline or have been trained internally through the Home Care Solutions of St. Louis training program. Our team is encouraged to continue their education and training throughout their employment with us.
What happens if my caregiver gets sick?
If your caregiver is unable to work, we will send a temporary replacement caregiver, or you have the option to cancel.
Is Home Care Solutions of St. Louis service only available in the home?
No, we can provide our services to you whether you live at home or at a senior's complex or health care facility.